Thanks for fuelling up with Z. We’re glad we could help you out and keep you moving during this unexpected payment outage.
What happens next?
We’ve taken note of your details to load in our system, so you can pop into any Z service station to pay for your fuel when payment systems are back up and running.
You’ll receive a reminder in the form of a debt recovery letter, sent to your cars registered address.
If you have already paid for your fuel, please disregard this.
To pay in person bring your letter into any Z service station and our team will process your payment OR visit the Alfiepay website to pay online.
Z Business Customers will need to call 0800 474 355 to pay with their Z Business Card OR pay in person at any Z service station.
What happens if you don’t pay?
You’ll receive another reminder in the post. If the debt remains unpaid, your vehicle will remain on the Vehicle of Interest’ list* and you will have to prepay for fuel until the debt has been recovered.
*Vehicle of Interest list is a nationwide register across numerous retailers and fuel service providers.