A Z Gift Card works like cash, so please keep it safe. If it's stolen, lost or broken, we can’t replace it.

Once activated, you can use your Z Gift Card at any Z service station.

We can't give you change when you use your Z Gift Card. When your card expires, any remaining balance can't be redeemed, transferred or refunded.

We can't swap a Z Gift Card for cash or credit your balance to another account.

You can use your Z Gift Card for part payment.

We'll tell you how much money you've got left when you use your Z Gift Card in-store on your receipt, or you can check it online.

Expiry

- Z Gift Cards purchased on or after 16 March 2026 are valid for 36 months from the date of purchase, unless otherwise stated on the gift card or required by law.

- Z Gift Cards purchased before 16 March 2026 are valid for 24 months from the date of purchase, unless a different expiry date is printed on the gift card.

FAQs